Payment for service is expected at time of completion. We do not offer credit or wait for you to receive a refund. Refund anticipation loans are available for anyone wishing to have the tax preparation fee withheld from the refund. Unless you are an existing client or a personal referral of a client we will not answer tax questions on the telephone. We are not an informational service and do not provide free advice for anyone. For payroll related items and fees please see payroll page